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Frequently Asked Questions
How do I install my ChimeSense doorbell?
Installation is simple and takes about 15 minutes. Each doorbell comes with detailed instructions and all necessary hardware. You can also watch our step-by-step video guide in the app.
What is the warranty coverage?
All ChimeSense products come with a 2-year limited warranty covering manufacturing defects. Extended warranty options are available at checkout.
Do I need a subscription?
Basic features work without a subscription. Cloud storage requires a subscription starting at $3.99/month, with 7 days of storage included free for the first year.
Is my data secure?
Yes. All video is encrypted end-to-end and stored on secure servers. We never share your data with third parties and comply with all privacy regulations.
Need Immediate Assistance?
For urgent technical support or product issues, our team is available 24/7 via live chat